A leading provider of Digital Learning Services

 

Whatever your virtual learning environment, the Bloom team - Your Digital Learning Experts - are here to help, support and offer advice. The Bloom team has been managing Moodle platforms for over 12 years. We help improve Moodle and non-Moodle user platforms by offering support, consultation, application development, project work and much more. 

We currently support hundreds of virtual learning environments in educational institutes in the UK and worldwide.


What we do

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The Bloom team has been managing Moodle learning platforms for over 10 years. We help improve Moodle and non-Moodle user platforms, improving the learning experience for students, academics, and administrators. Talk to us about:

  • Development (including custom development)
  • Ongoing support via our customer desk
  • Analysis, reporting and recommendation
  • Integrations and cloud migration
  • Training for staff at different levels
  • Authentication and security
  • UX/UI design

As part of our commitment to stability, we offer guaranteed support within our Service Level Agreement, such as Disaster Recovery. This means we can recover your data even if something happens to our data centre. Our back-up systems are multi-layered, and we provide unlimited storage for customer e-Learning content. The Bloom Support+ Service can be subscribed to at four different levels: Bronze, Silver, Gold, and Platinum. Each level provides a specific increase in the support that will be provided by CoSector.

 

LEARNING TECHNOLOGISTS AS A SERVICE

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There are different interpretations of what a learning technologist is, but essentially they will facilitate the use of technology in learning. In our case, here in CoSector - University of London's Bloom team, this means utilising virtual learning environments like Moodle and the suite of activities and plugins within, to make academic, educational and training content material easily navigable, engaging, accessible and multi-format for blended learning. We are committed to providing our partners in learning with the products and services to help enrich and enhance the student experience and this is a particular service we feel can greatly contribute to this purpose.

Our Learning Technologists (LTs), Richard and France, are available on an ad-hoc basis or on a structured fixed day allocation for larger projects. The LT can visit the customer site for face-to-face hands on interaction and training, or deliver remote sessions or webinars, or work directly on a remote Moodle site if they are hosted by us.

Our LTs can:

  • Provide advice and guidance on Moodle best use practice
  • Support conversion of static basic content into more interactive, engaging activities
  • Development of SCORM packages and LTIs
  • Site styling and configuration for aesthetic improvements 
  • Suggest other plug-ins and tools to enhance the site
  • Course design and pedagogical approaches to Virtual Learning
  • Webinar training in Moodle use
  • On-site workshops

 

OUR VALUES

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Our user focused approach gives you the opportunity to tell us what we can do to improve our Bloom services. We hold customer events in order to share updates and to ensure shared knowledge within the industry and between customers. Transparency is a key factor in our support ethos and we want all our customers to receive the benefits of this process.

“Just wanted to pass on our thanks for a very professional job with our Bloom VLE upgrade – the team have done an outstanding job, being incredibly flexible throughout, chasing every ticket, brainstorming issues collaboratively, and keeping us posted”
— Professor Mark Stubbs, Head of Learning and Research Technology, Manchester Metropolitan University

Who we work with

We work with universities, FE colleges, not-for-profit organisations, councils and corporations. Regardless of the size, we are able to work with this scalable software to help improve the experience of using an e-learning platform.  
 


Nicola Betts from the University of Roehampton discusses the benefits of Bloom VLE's support services: